restaurant customer service resume examples

• Foodservice
• Restaurant service resume examples

Restaurant service Resume examples

19 Restaurant service resume examples found

All examples are written by certified resume experts, and free for personal use. Copy any of the Restaurant service resume examples to your own resume, or use one of our free downloadable Word templates. We recommend using these Restaurant service resume examples as inspiration only, while creating your own resume.

Learn more about: how to write a perfect resume

Delivered multiple orders simultaneously and interacted directly with guests, taking additional orders when needed. Provided support to bartender staff by serving cocktails, soft beverages, and desserts timely. Worked under pressure and adapted to flexible hours during high season.

• Welcomed guests, took food orders, and served complimentary water and tea to customers.
• Received incoming phone calls for booking inquiries and delivery orders and to-go orders.
• Stocked silverware, napkins, plates, and other dining supplies. Scored 90% for side work performance in yearly reviews.
• Helped supervisors with refilling supplies and cleaning the stocking room.
• Reset tables quickly after each customer by cleaning the counter, restocking silverware, refilling condiments, and setting up new plates.

Increased restaurant overall sales revenue by building and maintaining impactful customer relationships. Leveraged relations to ensure repeat guests and ensure brand loyalty.

• Communicated with customers before, during, and after their meals to establish repertoire.
• Utilized interpersonal and problem solving skills to resolve issues and provide optimal customer service.
• Offered recommendations and conducted frequent check-ins.
• Petitioned customers to come back and request me by name for a guaranteed positive dining experience.

Played an integral role in providing support to a kitchen staff of 10, assumed a variety of assigned duties and responsibilities, sanitized and maintained food preparation and storage area before and after shifts, inspected kitchen counters, cabinets, and appliances, and provided daily reports to shift managers.

• Washed and cleaned a variety of dishware, including plates, pots, glasses, utensils, and other cooking equipment.
• Cleaned and set up the washing, cooking, and preparing stations, ensuring they were organized according to the restaurant's guidelines and standards.
• Ensured all dishware, utensils, and cooking equipment were washed, sanitized, and put back in proper storage areas upon closing.
• Bagged and moved kitchen trash to dumpster and recycling areas, washed trash containers, and replaced bags.
• Performed a variety of other duties and assumed other responsibilities as assigned by the kitchen management staff.

Brings order to the chaos of busy restaurant environment with active bussing services and front- and back-of-house operations assistance. Clean and prep dining tables for new customers and assist waitstaff with bringing out orders to tables on busy nights.

• Cleaned and prepped tables with greater efficiency by implementing a busser cart with all needed equipment to prep tables in record time without traveling back and forth from kitchens to restock supplies.

Assisted customers with menu selection, answering questions on ingredients, meal preparation methods, and allergy safety. Approached guest tables frequently to ensure a satisfying dining experience and to assist with any issues. Tracked supply availability and collect payments with receipts.

• Greeted and assisted customers in a 150-guest dining room event.
• Memorized 20+ specials and described dishes to guests to ensure satisfaction with selections.
• Advised customers on menu specials and meal ingredients, recommending specific menu items based on their dietary and allergy needs.
• Recorded orders for food and beverages and entered all information into the cash register system for receipt issuance and transmittal to the kitchen.
• Recommended specialty drinks, served customers a wide selection of wines, and kept the dining space clean by removing empty plates and glassware.

Offered tailored food and drink recommendations and leveraged upselling tactics to maximize payment and tip profits from every customer order. Averaged 20% higher payment amounts per order than rest of wait staff.

• Greeted customers and delivered product recommendations and menu presentations upon being seated.
• Took orders and ensured prompt service, including refills and additional requests, throughout the dining experience.
• Brought over dessert menu towards end of visit to encourage additional service.
• Leveraged customer service and interpersonal skills to ensure high-quality experiences with every order.

Demonstrated exceptional customer service and kitchen support for an upscale restaurant, high-traffic restaurant with a kitchen staff of 20+ employees. Improved cleaning, sanitizing, and organizing processes and procedures, resulting in increased hourly food orders and table deliveries.

• Washed crockery and kitchenware, including a variety of plates, bowls, silverware, pots, pans, and glasses by hand and utilizing commercial dishwashers and dish driers.
• Inspected and tested sanitizing equipment for proper temperature and chemical levels before washing dishware.
• Cleaned various work areas as assigned, including food prep stations, refrigerators, cooking areas, shelves, equipment, walls and floors.
• Maintained commercial dishwashers, dish driers and other cooking appliances, consistently checking for repair needs and reporting them to the supervisor.
• Kept supervisor promptly and fully informed of any problems or situations of significance and took immediate corrective action as directed.

Assisted servers deliver food orders from the restaurant kitchen to guest tables rapidly and accurately. Liaised between the front and back end staff to ensure guests received positive dining experiences. Communicated and confirmed special food and drink requests to servers and kitchen staff.

• Monitored and cleaned the dining room, outside patio, bathrooms, and the building’s perimeter throughout work shifts.
• Demonstrated a complete understanding and knowledge of food production, storage practices, and legal regulations.
• Trained new bussers on the job’s responsibilities and duties and assured compliance with all sanitation and safety standards.
• Communicated guest’s dietary needs (e.g., food allergies), preferences, and dislikes to the front-end staff to ensure customer satisfaction.
• Performed a variety of basic cleaning and side work duties as directed by the restaurant’s manager.

Deliver exceptions service quality as senior staff member with oversight of scheduling, inventory management and tracking, and training of new servers. Resolves escalated customer issues with dignity under pressure and interpersonal communication skills. Manages front-of-house operations in absence of restaurant manager as senior trusted staff member.

• Upsold $7k in high-end wine sales and by adding table-side uncorking to standard service provision for all wait staff.
• Earned customer vote for Best Wait Staff in business, 2017.

Provided excellent customer service tailored to meet individual customer needs and received 100% positive feedback scores in customer surveys over 6-month period. Leveraged interpersonal and relationship building skills to ensure positive experiences.

• Greeted every customer warmly as they entered the dining room area.
• Made sure to conduct frequent check-ins on tables throughout their dining experience.
• Provided prompt drink refills and dessert recommendations.
• Made an effort to chat with every table and initiate engaging repertoire.
• Easy step-by-step builder
• Professional templates
• Try for free!

Professional resume templates

Make a resume that wins you interviews! Choose one of these professionally-designed resume templates and follow 3 easy steps to complete.

Create a perfect resume in a few minutes

• Field-tested resume templates created by experts
• Powered by Resume.io
• Try now for free!

Free resume templates

• Free for personal use
• Direct download as a Microsoft Word document
• Created by a CPRW certified resume expert
• Optimized for applicant tracking system (ATS) screening

Choosing a correct resume format and template

Resume template

Download our American style resume template. Chronological resume format. Download a functional resume template .

Learn more about the differences between a resume and a CV .

CV template

Download our British/European style cv template. Similar to a resume but more commonly used in Europe, Asia and Africa.

Download cv-template.docx 29.34 KB

• Resume Builder
• Resume Templates
• Resume Formats
• Resume Examples
• Cover Letter Builder
• Cover Letter Templates
• Cover Letter Formats
• Cover Letter Examples
• Career Advice
• Interview Questions
• Resume Skills
• Resume Objectives
• Job Description
• Job Responsibilities
• FAQ’s

Restaurant Team Member Resume Examples

Have you been applying for restaurant jobs and noticed that the same resume format keeps coming up? You’re not alone. Writing a great resume as a restaurant team member requires a specific skill set and organization of information. In this guide, we’ll provide you with resume writing tips, advice, and examples specifically for restaurant team member resumes. With the right guidance and these restaurant team member resume examples, you can craft a resume that will help you stand out from the competition and get one step closer to landing your dream job.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

Start building your dream career today! 

Create your professional resume in just 5 minutes with our easy-to-use resume builder!

Restaurant Team Member

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

I am an experienced and motivated team member, looking for an opportunity to utilize my knowledge in the restaurant industry. My experience includes serving customers responsibly, cleaning and maintaining the restaurant premises, and working in a fast- paced environment. I am a team player who is willing to go the extra mile to ensure the smooth running of the restaurant. I am confident that my skills and enthusiasm will contribute significantly to the success of any restaurant.

Core Skills :

• Knowledge of restaurant protocols and standards
• Strong organizational skills
• Excellent customer service
• Ability to work in a fast- paced environment
• Proficient in using POS systems

Professional Experience :

• Server, ABC Restaurant, 2020- Present
• Greeted customers and answered questions about menu items
• Took orders and served meals to customers in a timely manner
• Suggested menu items to customers and answered questions about ingredients
• Processed payments and maintained records of transactions
• Cleaned and maintained the restaurant premises

Education :

• High School Diploma, XYZ High School, 2019

Create My Resume

Build a professional resume in just minutes for free.

Restaurant Team Member Resume with No Experience

Hardworking and enthusiastic individual with no prior experience looking to begin a career as a Restaurant Team Member. Possess a customer- focused attitude, with a great eye for detail, and a commitment to producing the highest quality work.

• Excellent interpersonal skills
• Strong organizational and time management skills
• Flexible and able to multi- task
• Able to take direction and work independently

Responsibilities

• Greeting and seating guests
• Taking and communicating guest orders accurately
• Maintaining a clean and sanitary work environment
• Adhering to all safety and sanitation regulations
• Assisting in stocking and inventory control
• Providing excellent customer service

Experience 0 Years

Level Junior

Education Bachelor’s

Restaurant Team Member Resume with 2 Years of Experience

I am a highly motivated restaurant team member with two years of experience in the hospitality and food service industry. I have a strong commitment to customer satisfaction and have the ability to work well independently and in a team environment. My skills include strong communication, multitasking, problem- solving, food preparation, and customer service. I am an eager learner and I am confident in my abilities to take on new tasks and excel in a team setting.

• Exceptional customer service
• Demonstrated leadership and teamwork
• Proven multitasking skills
• Sound problem- solving skills
• Knowledge of food safety and sanitation
• Cash handling and inventory management

Responsibilities :

• Greeting customers and responding to their inquiries
• Taking orders and serving food and beverages
• Processing payments and cash balancing
• Handling customer complaints and feedback
• Maintaining tables and kitchen areas in a clean and sanitary manner
• Performing food and beverage preparation tasks
• Assisting with stock inventory and restocking items as needed

Experience 2+ Years

Restaurant Team Member Resume with 5 Years of Experience

Highly motivated, organized, and driven restaurant team member with 5 years of experience in the hospitality industry. Proven track record of providing excellent customer service in fast- paced and demanding environments. Possesses a strong work ethic, excellent communication skills, and the ability to work collaboratively with team members to ensure a positive customer experience.

• Customer Service and Hospitality
• Food Preparation and Handling
• Cashier Operations
• Restocking Inventory
• Food Safety Practices
• Team Collaboration
• Greeted customers in a friendly and courteous manner.
• Assisted customers with their orders, took accurate payment, and provided change.
• Prepared quality food items in accordance with established recipes and guidelines.
• Maintained a clean and organized workspace and ensured all food safety guidelines were met.
• Ensured all restocking needs were met and that all products were properly labeled and priced.
• Provided excellent customer service by anticipating customer needs and responding promptly to all requests.
• Communicated effectively with team members and supervisors to ensure a positive customer experience.

Experience 5+ Years

Level Senior

Restaurant Team Member Resume with 7 Years of Experience

A motivated, hardworking, and reliable restaurant team member with 7+ years of experience providing exemplary customer service, preparing food, and managing customer inquiries. I am familiar with food safety and sanitation regulations and enjoy working in a fast- paced environment. I am excellent at multitasking, problem solving, and working in a team setting.

• Food Safety and Sanitation Regulations
• Exceptional Customer Service
• Time Management
• Team Player
• Problem Solving
• Multi- tasking
• Greet guests and take accurate food orders
• Keep dining areas clean, stocked, and organized
• Prepare food according to restaurant standards
• Operate point- of- sale systems
• Handle cash and credit card transactions
• Adhere to all safety and sanitation regulations
• Assist in food preparation and meal presentations
• Provide guests with prompt, friendly service
• Monitor food and beverage levels and replenish as needed
• Address customer complaints in a timely manner
• Participate in team meetings and training sessions

Experience 7+ Years

Restaurant Team Member Resume with 10 Years of Experience

I am an experienced restaurant team member with over 10 years in the food service industry. I have worked in various roles and have acquired a strong set of skills along the way, including customer service, food safety, and team collaboration. I take pride in delivering excellent customer service, helping to create a positive dining experience, and staying up- to- date with safe food handling practices. I am highly capable of working with a variety of teams, both in the front and back of the house, and I have excellent problem- solving skills. I am a motivated and reliable worker and I am eager to bring my talents and experience to your restaurant.

• Customer service
• Food safety
• Team collaboration
• Problem- solving
• Time management
• Greeting customers and seating them
• Taking orders, answering questions, and making menu recommendations
• Handling payments and providing change when necessary
• Maintaining a clean and organized work area
• Assisting in food preparation and plating
• Adhering to food safety standards
• Tracking and managing inventory
• Training new team members
• Providing excellent customer service at all times

Experience 10+ Years

Level Senior Manager

Education Master’s

Restaurant Team Member Resume with 15 Years of Experience

Over 15 years of experience in the restaurant industry, with expertise in customer service, food preparation, and restaurant operations. Highly skilled in cultivating strong relationships with customers and team members through excellent communication and problem solving. Experienced in understanding and following complex instructions, managing customer complaints, and maintaining high standards of service and quality.

• Outstanding customer service
• Food preparation
• Problem solving
• Excellent communication
• Team leadership
• Organizational ability
• Menu knowledge
• Cash handling
• Greet and seat customers
• Provide excellent customer service
• Ensure customer satisfaction
• Take and process customer orders
• Prepare food items according to restaurant recipes
• Set up and maintain product displays
• Maintain a clean and sanitary work area
• Assist in inventory management and ordering
• Enforce safety and sanitation standards
• Perform light janitorial duties
• Resolve customer complaints and inquiries
• Provide accurate change and receipts to customers
• Train and supervise staff
• Handle cash transactions
• Maximize revenue and minimize waste
• Ensure compliance with all applicable regulations

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Restaurant Team Member resume?

When preparing a resume for a restaurant team member position, it is important to highlight your relevant skills and experiences. The following elements should be included in your resume:

• Professional summary: An overview of your qualifications and experience in the restaurant industry.
• Work experience: Include a list of the restaurants you have worked in and the positions you have held.
• Education: Include any educational experience you have in the hospitality industry, such as a degree in hospitality management or a certificate in restaurant management.
• Skills: Highlight any special skills you have, such as food preparation, customer service, or bar tending.
• Professional references: Choose 3 or 4 individuals who can speak to your work experience.
• Awards and certifications: Any awards or certifications you may have received for your work in the restaurant industry should be included.
• Additional information: Include any special knowledge or experience that could be beneficial in the restaurant industry, such as an understanding of food safety and sanitation regulations.

These elements should be included in your resume to ensure that you stand out from the competition. With a comprehensive resume, you can be sure that your qualifications for the restaurant team member position will be fully appreciated.

What is a good summary for a Restaurant Team Member resume?

A restaurant team member resume should include a summary that focuses on the applicant’s relevant experience and qualifications. The summary should emphasize the applicant’s ability to work well with a team, handle customer service issues, and maintain kitchen standards. It should also highlight any special skills or certifications the applicant may have, such as food safety certifications, experience with different kinds of kitchen equipment, or experience working with POS systems. A well-written summary should also include any leadership roles or additional duties the applicant may have taken on in previous restaurant jobs, such as working as a shift leader or assisting other team members. Ultimately, the summary should act as a snapshot of the applicant’s experience and qualifications, and should give the prospective employer an immediate sense of the applicant’s suitability for the job.

What is a good objective for a Restaurant Team Member resume?

Having good customer service skills is essential to success in the restaurant industry. A well-crafted objective statement on a restaurant team member resume should highlight the candidate’s ability to deliver excellent customer service while working in a fast-paced environment.

A good objective for a restaurant team member resume could look like this:

• Seeking an opportunity to use my customer service experience and enthusiasm for working in a fast-paced restaurant environment to provide an extraordinary dining experience for customers.
• To obtain a position as a restaurant team member that will allow me to use my effective communication skills to ensure outstanding customer service.
• Utilize my experience in customer service to provide guests with an enjoyable dining experience.
• Desire to excel in a restaurant team member role and become an invaluable asset to the team.
• To join a dynamic restaurant team that values hard work and provides opportunities for growth.

By emphasizing the candidate’s customer service, communication, and teamwork skills, this type of objective statement can help job seekers stand out from the competition.

How do you list Restaurant Team Member skills on a resume?

When applying for a restaurant team member position, it’s important to make sure you list your relevant skills on your resume. Highlighting your restaurant team member skills can help you stand out in a crowded job market.

To get started, make sure you include the following skills on your resume:

• Customer Service: Demonstrating strong customer service skills is a must for restaurant team members. Showcase your customer service experience and any certificates or awards related to customer service.
• Food Preparation: Restaurant team members are often responsible for food preparation. Showcase your experience with food preparation, food safety, and food service.
• Interpersonal Skills: You must have strong interpersonal skills, such as good communication and the ability to work well with other people. Highlight any customer service awards or certificates you have received.
• Problem-Solving: Demonstrate your problem-solving abilities by highlighting any instances when you were able to quickly and efficiently resolve customer issues.
• Teamwork: Restaurant team members must be able to work well with others, so include any team-building or leadership experience you have on your resume.

These skills are essential for any successful restaurant team member. Be sure to include these details on your resume and emphasize how your restaurant team member skills make you the perfect candidate for the job.

What skills should I put on my resume for Restaurant Team Member?

A restaurant team member plays an essential role in ensuring that customers have an excellent dining experience. If you’re applying for a job as a restaurant team member, you’ll need to highlight the skills that make you a great fit for the role. Here are some essential skills to include on your resume for restaurant team member:

• Excellent customer service: As a restaurant team member, you must be able to provide a high level of customer service to ensure that customers have an enjoyable dining experience.
• Teamwork: Restaurant team members must be able to work collaboratively with other staff members to ensure that tasks get done in an efficient and effective manner.
• Flexibility: Restaurant team members should be able to work flexible hours in order to meet customer demand.
• Interpersonal skills: Restaurant team members must be able to communicate effectively with other staff members and customers in order to ensure that everyone’s needs are met.
• Attention to detail: Restaurant team members must be detail-oriented in order to be able to ensure that tasks are completed properly and in a timely fashion.

By including these essential skills on your resume, you’ll demonstrate to potential employers that you have the necessary skills for a successful restaurant team member role.

Key takeaways for an Restaurant Team Member resume

When it comes to creating the perfect resume for a restaurant team member position, there are some key takeaways that you should keep in mind. Here are some tips that you should follow when creating a resume for such a job:

• Highlight Your Relevant Experience: Ensure that you highlight any relevant experience that you may have in the restaurant industry on your resume. This could include prior positions as a waiter/waitress, host, or busboy/busgirl. If you do not have any prior experience in the restaurant industry, then you can emphasize any customer service experience that you may have.
• Focus on Your Soft Skills: Having great soft skills is essential for any restaurant team member position. Emphasize your great communication, problem-solving, and organizational skills on your resume. You should also focus on any customer service-based skills that you have acquired in other positions, such as patience and teamworking abilities.
• Showcase Your Passion: Employers value employees who have a genuine passion for the restaurant industry and its processes. Showcase this passion by detailing any further knowledge or certifications that you have acquired in the field, such as a food safety certificate or a restaurant management course.
• Illustrate Your Work Ethic: Showcase your strong work ethic on your resume. For example, you can illustrate your punctuality, reliability, and your ability to work in a fast-paced environment.

These are some key takeaways you should keep in mind when creating a resume for a restaurant team member position. Focus on highlighting any relevant experience, showcasing your soft skills, detailing your passion for the job, and illustrating your work ethic. Doing so will ensure your resume will stand out from the competition and show potential employers that you are the perfect candidate for the job.

Let us help you build your Resume!

Make your resume more organized and attractive with our Resume Builder